![]() ![]() There is just one final term to define, one that is commonly used in organisations today. Even then, an organisation’s processes must still change over time in order to evolve under the assault of constant change. Therefore, processes can be viewed as a rigorous attempt to shield an organisation’s necessary functions from the dangers of complexity. Processes are developed within organisations to bind the problems and challenges it faces into more manageable and controllable tasks. In that sense, then, organisation applies to the quality and value of the processes utilized within an organization. Second, we use organisation more specifically to describe the degree to which those individuals coordinate well. In that sense, an organisation is an association of individuals for some coordinated purpose. First, we use it as a blanket designation for any business or company, government entity, association, and so forth. In Flawless Execution, we use the term organisation in two slightly different senses. Its root comes from living systems and implies coordination and cooperation among other living things. Organisation: Organisation is a broad term that originates from living systems. So, if everything is part of a complex system that is unpredictable, then how is it that we can speak of predictable processes existing within unpredictable systems? Well, that is why we must define our next term, organisation. Systems are interdependent of other larger and smaller systems. The global economy is a system of systems, a supra- system if you like, that is continually changing in unpredictable ways. System: A system can be described as a complex process. But, they cannot be complex because the output of a complex process is not predictable or specific. It is for that purpose that we use methods like Six Sigma. Therefore, processes may be simple or complicated. Process: We define a process as a set of specific steps that converts a specific input into a specific output. Now that we understand the differences between simple, complicated and complex, there are two other related terms we must clearly understand. Complexity is everywhere! It exists in all living things and their interaction with other living things. The distinguishing mark of complexity is its unpredictability. However, something that is complex means that its complexity arises from the collective interaction of simple, complicated or even other complex parts. Anything that is simple or complicated can, with sufficient technical skill, be mastered and produce predictable results. Complicated tasks and processes require specialised knowledge derived from considerable training and education.Ĭomplex: Complex is vastly different from simple and complicated. Simple tasks are those things that can be easily taught and mastered by anyone, with little investment in time or pre-requisite training.Ĭomplicated: Complicated can be defined as something with many parts or processes that requires significant technical knowledge to operate or manage. For our purposes, simple is something easily comprehensible. Simple: Simple can be defined as something with few or only a single part or process. Those terms are simple, complicated and complex. ![]() There a three commonly misused words that we will define in order to fully understand what Flawless Execution is trying to achieve. And, planning is the first step in Flawless Execution. At best, processes are only the product of planning. It grows and succeeds as the result of planning. From its inception, every organization begins as a plan. Yet, our failures can teach us how to succeed!Įxecution: Execution means getting things done! But, what things? The right things, of course! The right things are those things we plan to do. In a world full of complex systems, there can never be any guarantee of success. However, flawless execution is not about perfection! Instead, it is about the endless pursuit of the achievement of our goals! It is an obsession with failure, as both something to be avoided AND something to treasure for the learning that it provides. So, let’s define Flawless Execution one word at a time!įlawless: In a word, flawless means perfect. The idea of flawless execution was born into the world of fighter pilots, where the consequences of losing are severe and the operational speed is incredibly fast. The things you dream about regularly, that seem impossible to deliver. Put simply, Flawless Execution is about getting things done! The important and life-changing things.
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